Legal

Privacy policy

Last updated: June 24, 2026

Information we collect

We collect information needed to process orders, including customer name, email address, shipping address, order items, payment status, and support messages. Checkout handles payment card details; HydroponicGrass.com does not store card numbers.

How we use information

• To process checkout, shipping, returns, refunds, and support requests.
• To protect the site from fraud, abuse, and unauthorized operational access.
• To improve product selection, content, and customer experience.

Service providers

We use trusted services for checkout, hosting, email, analytics, order management, and delivery support. They may access customer information only as needed to perform those services.

Data retention

Order records are retained as needed for accounting, support, fraud prevention, and legal compliance. Customers may use the contact form to request access, correction, or deletion where applicable.

Contact

Questions can be sent through the contact form.