FAQ
Answers before you start a cat grass or wheatgrass tray.
Product selection, shipping, checkout, pet safety, and growing hygiene.
Answers
What customers are likely to ask first.
How do I choose the right product?
Start with a compact tray if you are new, choose a reusable planter for repeat pet grass, add a grow light if your room is dim, and pick the larger tray system for wheatgrass or microgreen-style rotations.
Where do you deliver?
We currently ship only within the US.
Can I grow cat grass without soil?
Yes. A soil-free cat grass tray can grow with seed, water, drainage, light, and clean resets. The tray still needs airflow and careful moisture control.
How long does cat grass take to grow indoors?
Timing depends on seed, room temperature, light, and moisture. Many small trays begin sprouting within a few days and are usually offered while the grass is still young and fresh.
What is the difference between cat grass and wheatgrass?
Cat grass often means wheat, oat, barley, rye, or a blend grown for pets to nibble. Wheatgrass usually refers to young wheat grass grown for small food-use harvests.
Is hydroponic grass safe for every pet?
No single product is right for every animal. Introduce fresh grass slowly and talk with a veterinarian if your pet has health or diet restrictions.
Is fuzzy white growth always mold?
Not always. Fine root hairs can look fuzzy and appear evenly near young roots. Mold is more likely to look patchy, dusty, gray, webby, or smell stale. Discard any questionable tray.
What should I do if a tray smells bad?
Discard the batch, wash the container, and restart with better drainage, lighter seed coverage, and more airflow. Sour odor, slimy roots, or fuzzy growth are signs to stop using that tray.
How does checkout work?
Add products to the cart, enter your email, and continue to checkout. The checkout page collects your delivery and payment details.
What if something arrives damaged?
Use the contact form with your order number and clear photos of the package and item. We will review the issue and help with the next step.
Need help with something else?
Send the order number, product name, and a clear description of the issue.